All DuExcel’s training courses are private and are customised to meet our clients’ specific needs. So your staff members will participate in training courses that have been pre-planned to make them relevant and useful to them.

But we don’t just leave it there - We also work with our clients after the courses have been completed to ensure that the lessons learned are not forgotten.

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As part of our Training Partnership, an increasing number of clients have been asking for a Training Needs Analysis. Our clients find that a TNA is particularly useful in identifying the exact training needs of each employee, so that useful and cost-effective training can be organised.

A TNA starts with the client’s HR department and we work with the HR personnel to organise an in-depth assessment of each employee’s training needs. This can involve one or more elements - on-line input from each member of staff identified by the HR department, an interview with the employee and in some cases a discussion with the employee’s manager.

Our TNAs do not end with the planning of effective training. We organise a series of follow-up sessions with training delegates, their managers and the HR department to ensure that the training lessons have been learned and are proving useful.